Girls Incorporated ® of Upper Canada
Job Position Description
POSITION INFORMATION
Position Title: Program Manager
Supervisor: Executive Director
Full or Part-time: Full-time (35 hours)
Supervises: Program Facilitators, High-School and College Placement Students, Summer Program Staff
Purpose of Position: To manage the Program Team and assist the Executive Director in taking Girls Inc to the next level using program curricula and data management, strategic planning, and organizational development tactics
Regular or Temporary: Regular
PRIMARY RESPONSIBILITIES
Program Management
Coordinate and deliver multi-faceted programs with an ability to review, revise, design, and enhance program curriculum.
Enthusiasm for youth development work and in-field service work
Demonstrated ability to learn and quickly integrate new and responsive approaches, evolving technologies and software, diverse program components, and other operational changes
Strong project management skills, including developing timelines, scheduling effectively, tracking outputs, and working successfully to complete key deliverables and meet deadlines
Schedule, supervise, lead, motivate, and coordinate program staff and volunteers.
Empower, inspire, and encourage staff and program participants; foster participation in program planning, problem solving and decision-making
Use a collaborative, inclusive, and agile work style, dedicated to ensuring that organizational and team goals are met
Ensures that program outcomes are appropriate, progressing, and tracked
Collects outcomes data, works with program staff to improve outcomes, provides input about outcomes program for use in program staff evaluations and reports results to the Executive Director
Schedules outreach and assists program staff in coordinating outreach
Seeks opportunities to work with other entities including schools, other youth serving organizations, etc., to deliver Girls Inc outreach programming
Data Management
Collect accurate data required to satisfy daily operations, reporting needs, and impact assessment
Oversee administration of programs, including tracking and reporting, program recruitment and development efforts, outcomes, participant attendance, and feedback
Manage participant data in an ethical and confidential manner
Manage data reporting across the affiliate, Girls Inc. National, and other stakeholders (e.g., Board, funders); create reports as requested for both internal and external stakeholders
Provide cross training for staff to ensure adequate coverage of vital data collection, entry, and reporting needs
Regularly assess data quality and ensure policies that maximize data quality are in place and followed
Manage and facilitate data analysis; proactively seek to identify areas for improvement in data collection and use
Work with leadership to manage, the translation and regular dissemination of data (knowledge management)
Fund Development &Stewardship
Assist in planning and executing high-impact events showcasing Girls Inc., programs, and participants
Process all gifts and acknowledge donors with receipt and appropriate stewardship
Prepare receipts for applicable Cash and Gift In Kind donations; record donation details in database
Develop and execute a comprehensive communication and advocacy plan for stakeholders such as donors, community partners, and volunteers including newsletters, social media, direct mail, etc.
Stimulate interest and enthusiasm within the community for agency activities by maintaining consistent communication with all stakeholders (e.g., reminding parents, schools, and community partners about upcoming events, registrations, classes, field trips, etc.); create and maintain the organization calendar including website updates and management
Recruit, train, coordinate and steward volunteers
Keep records associated with various media platforms and for tracking media coverage
Develop funding and awareness opportunities that strategically and positively affect Girls Inc., now, and in the future
Additional responsibilities:
Live the mission of Girls Inc.; setting an example of intersectional feminist Strong, Smart and Bold for all staff, volunteers, Board members and the community
Advocate for gender equity and embracing, celebrating, and advancing anti-racism, anti-oppression, inclusion, belonging, and diversity in all interactions
Participate in staff meetings and works cooperatively with other staff to meet Girls Incorporated’s goals and objectives
Serve as an agency representative to relevant membership associations and external groups.
Participate in a periodic assessment of the PM’s own performance and develops and continually refine the PM work plan (goals and objectives)
Consult with the Executive Director to determine training and professional growth needs and participation
Participate in meetings, trainings, and conferences to further professional development
Perform other duties as assigned by the ED
QUALIFICATIONS
Post-secondary diploma in the field of social sciences, business administration, fund development, program administration/project management. Bachelor’s degree preferred.
Familiarity with community outreach models, developing and maintaining relationships with diverse stakeholders
Demonstrated increased managerial/supervisory advancement over time
Teaching and/or coaching experience, an asset; experience working with girls ages 6-18 preferred
Computer literacy with MS Office Suite, especially Excel (spreadsheets, calculations, pivot tables)
Comfortable with multiple databases, data imports, and reporting. Knowledge of Compass 360 and Sumac is an asset
Ability to keep clear systematic, confidential electronic records
Experience with evaluation methods
Core Competencies
Demonstrate effective interpersonal skills; the ability to establish and maintain effective working relationships, get along with diverse personalities, be tactful, mature, and flexible
Exhibits professional verbal, written, and electronic communication, with the ability to adapt communication styles and messages to meet the needs of particular audiences
Ability to manage and delegate multiple priorities and projects, flexible and adaptable in a dynamic environment
Capable of working both independently and collaboratively to meet project requirements with minimal supervision
Make decisions driven by agency mission and strategic direction
Highly nimble, resourceful and flexible, with an ability to take initiative on opportunities which may advance the organization’s ability to provide quality programs and create fundraising opportunities
Ability to communicate and build rapport with children in order to foster their engagement in program planning, problem solving, and decision making
Committed to professional integrity and ethics as well as gender equity
This is a full-time role commencing March 2024; $22-25/hour.
Please send cover letters and resumes by February 23rd, 2024 to Lesley Hubbard, Executive Director, at
lesley@girlsinc-uppercanada.org